Building Versus Buying
an Edge Case Solution

When AI systems are deployed in the real world, edge cases can inhibit uptime, slow throughput, put human safety at risk, and degrade the value of models. To create viable AI products, you need to solve edge cases in real-time and in production.

But to do this, the question remains: Should you buy such a solution from a third-party or build it within your organization?


Building your own edge case solution demands extreme engineering and operational expertise. It requires an unwavering focus on building and scaling your own in-house human-in-the-loop team that focuses around-the-clock on solving edge cases. Here is what building an edge case solution entails:


  • Recruiting workforce
  • Training workforce
  • Scaling workforce up/down
  • Utilization efficiency
  • People management


  • Intelligent job routing
  • Quality assurance
  • Workflow development
  • Real-time decision tools
  • Ongoing development


  • Injection human cognition
  • Continuous training & upskill


Buying an edge case solution is a far simpler, faster, and more cost-effective approach to solving the edge case problem in real-time, in production. It gives you immediate access to a ready-made, fully-featured product that has already been optimized for performance, reliability, and scalability.

Benefits to Buying

  • Zero downtime for your AI system.
  • A stable, tested system developed over years by an experienced, trusted partner that works with you every step of the way.
  • The ability to rapidly scale in response to demand.
  • The peace of mind and freedom to focus on the core of your business: Your AI product. Not distracted by side projects(building an edge case solution).
  • No need to hire, train, and manage expensive teams.
  • 24/7 access to an experienced, specialized workforce that is focused exclusively on quickly and accurately solving edge cases.
  • Continuous model improvement as it gains exposure to new edge cases with context provided by humans in the loop.

Buying Is Almost Always Best

Buying a ready-made solution is undoubtedly the best option. It lets business leaders capitalize on the years of dedicated thought, focus, and experimentation that a solution like SparkAI provides. In addition, buying gets you access to a dedicated and scalable workforce of edge-case resolution specialists that is available day and night. That means that, when your operations scale up, you won’t be held back by managing an operational workforce yourself.

It is difficult to underestimate the peace of mind that comes with the freedom to focus on your business’s core competencies. Offloading ancillary concerns to dedicated teams that only care about resolving edge cases won’t just get you a higher-value product. It will also help you focus on what matters.

Leaders can save their organizations millions in potential costs and many multiples more of time, energy, and focus.


Deploy AI Products Today

Buying an edge case solution saves you 1-2 years in initial platform development and team building. You can immediately go from training in the lab to deploying your product to customers, without building a third process from scratch. This buys you:

  • Deeper real-world insights on where your model is struggling
  • Better data about how to deploy your resources to address problems
  • The immediate ability to generate revenue and ROI

Scale Faster with Real-time Edge Case Resolution Data

An edge case solution must be capable of scaling a distributed network of people who can handle edge cases as they arise.

When you buy, your scalable workforce and platform are already in place. Buying the solution gives you the ability to:

  • Scale up or down based on fluctuating business requirements and demands
  • Scale your customer base and deployments, instead of worrying about how to scale your edge case operations and infrastructure
Avoid Building & Maintaining a System for Resolving Edge Cases

Avoid Building & Maintaining a System for Resolving Edge Cases

You want to decouple your product’s ability to launch and scale from the development and maintenance of an edge case solution and all of the engineering and operational efforts involved. Buying gives you:

  • A stable, tested system developed over years
  • An experienced, trusted partner that works with you every step of the way and draws on experience solutioning many similar use cases
  • Constant feature iteration, innovation, and customization
  • A solution that never sleeps: 24/7/365 uptime and maintenance coverage

Focus Internal Engineers on the Core Product & High-ROI Efforts

You don’t want to build something that is non-core. You’ll end up having to either repurpose your existing engineers to build it, hire entirely new staff to build it, or do a combination of both. Plus, you’ll have to keep building it, as your needs change and the product requires updates. Your focus should instead be on building the best performing AI and robotics products possible. That’s what your engineers joined your company to do. Buying ensures you maintain:

  • A focused, engaged engineering team
  • Engineering resources fixed on your highest value activities
  • Steady product development and release

Go Further with SparkAI